Crisp, the online user-protection specialist, has confirmed a new partnership with the UK’s leading social media management and moderation experts, Tempero.

Tempero moderate millions of messages every month in by 10 languages across user generated subject matter platforms such as letter boards, blogs, commenting, social networking sites and reviews.

With the ever increasing popularity of Social Media and volume of composition requiring moderation increasing daily, Tempero will offer the groundbreaking Crisp NetModerator to its clients to supply the most effective combination of human moderation and technology.

Dominic Sparkes, Managing Director of Tempero, said: “NetModerator is becoming an invaluable tool for moderators, particularly within live chat and high volume composition areas.

“We are extremely pleased to be working with Crisp in offering that technology to our clients as the continued development of quality and efficiency in our moderation services is paramount.”

With the ability to monitor thousands of interactions simultaneously, NetModerator provides protection and peace of mind. It provides virtual communities, social networks and UGC portals with the increased potential needed to efficiently and effectively deal with everything from inappropriate subject matter to online bullies and sexual predators.

By assessing and ranking risk, the system alerts moderators whenever the threat level rises and individuals may be in danger. In urgent cases, moderators can be alerted in real-time and can put an instant block on the accounts of rule breakers.

NetModerator’s fast and automated examination of online chat composition provides a more refined approach than existing keyword-matching techniques. Crisp allows moderators to get an instant understanding of which users are breaking website rules so that judgements and action can be taken quickly and efficiently.

With clients including the BBC, Channel 4, NSPCC, Ford, British Airways, Manchester United Football Club and MTV, Tempero protects the reputation of many of the world’s largest types. The company has identified the benefits NetModerator will deliver…

[Source] dhiram